War Stories from a strategic design firm
The founders of a company (let’s say X) came to us requesting our expertise for the strategy of a product intended to “disrupt LinkedIn.” The product was in its very early stages, and the founders had invested about $50,000 of personal funding to recruit an engineering team and develop the MVP.
That said, we realized that the founders were concerned about the risk, because they were not sure if their product was solving the correct problem. So, we had to find a way to rapidly validate the various ideas because company X was spending significant amounts of money on engineering every week.
The Solution: Run a set of experiments that would help the founders rapidly test and validate multiple value propositions.
Designing the experiment
People think, say and do different things
People think, say and do different things. The best way to validate a product is to focus on how people behave under real world constraints. Therefore, we designed an experiment that involved the respondent giving us something they valued (their email address) in exchange for signing up for the beta version of a product.
We published the link in multiple forums on social media (LinkedIn groups, Google groups, etc.) where we knew respondents with our target demographic would frequent.
The experiment took about 2 weeks and about $50 to run. Based on the number of signups for each value proposition, we were able to help the client decide on their next course of action.
Things to consider: Good Experimental design will help you avoid biases and reach the correct conclusions. We recommend having a trained researcher and designer to help you ideate, design the experiment, mock up screens, and analyze the data.
Moral of the story
- Ideate different ways your product can deliver value for your customers.
- Spend time validating your ideas early. It will help you save a significant amount of time and money downstream.
- Focus on what people do, over what they say.
- Think outside the box: there are quick and easy ways to validate your product.
About the firm:
UXReactor is a full-service strategic eXperience consulting and design firm that helps teams and organizations of all maturity optimize their user-centered focus to deliver useful, usable and desirable products.
We also believe that great design doesn’t have to be time-consuming and expensive. Our UXDNinja initiative provides agile research and design services to help you improve the efficacy and desirability of your products rapidly and at low cost.