RedSeal had the goal of becoming a leader in network security by putting the focus back on the user in their product eXperience. We redefined their strategy to understand their full suite of users and built frameworks to go from insights to engaging solutions.
Our PragmaticUX framework has Strategy and Governance in every step.
“We are very pleased with our engagement with UXReactor. They provided an objective assessment of our product experience with actionable insights and a prioritized plan which we used to enhance our product. It was noteworthy how fast they were able to ramp up and turnaround a full assessment while handling a complex domain like ours. We would highly recommend this team.”
“UXR has been an instrumental partner and is helping RedSeal develop its next-generation user experience. They are active learners who provide multiple solutions without being tied to them. They seamlessly work cross-functionality and with our processes.”
“I was extremely impressed with the level of preparation and thought of the UXReactor team, especially during our sit-down meetings. I was blown away by the research that they wanted and the questions they had so that they could ultimately deliver the product and user eXperience we needed to achieve in the long run.”
“UXReactor will better enable any ecommerce team to deliver improved business outcomes for their products. UXReactor has established the most effective working model to help where it is needed the most.”
"We put in a stringent schedule and set of milestones – all detailed and thoroughly managed. We are extremely pleased with the results of the work done by UXReactor. They are extremely talented and creative – and can turn around things rapidly."
“I’ve worked with a lot of designers in my career and I can say without thinking twice that you guys are the best designers I’ve worked with.”