How to Present User Research Insights So Non-Research Stakeholders Will Listen
As a user researcher, you dedicate your work life to uncovering deep insights about your product’s users. But too often, all that data seemingly gets lost in the abyss. Rather than influencing strategy and decision-making, your findings...
In this #UXIgnite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Janelle Estes, Faculty Lecturer, Bentley University and former Chief Insights Officer at UserTesting. They discuss various topics related to the UX industry, including the implications of AI, future skills, amplifying impact, and transitioning into leadership roles.
Guest Andy MacMillan, CEO UserTesting and host Kuldeep Kelkar, Senior Partner, UXReactor talkabout the value of user research and the role of AI in the field. Andy shares his journey to becoming a CEO and emphasizes the importance of incorporating user feedback throughout the product development process.
AI for UX: User Research Prompt Best Practices and Framework
Research conducted by Kuldeep Kelkar and Jamie Yoo In the #uxignite podcast, Jakob Nielsen encouraged the UX community to embrace Artificial Intelligence and Machine Learning (AI/ML) to boost productivity. His pivotal advice was simple: “Start small, but...
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Kristin Sjo-Gaber, the leader of the Design Research and Strategy team at athenahealth, discusses the democratization of research and its impact on organizations.
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Matt Zelen, Chief Customer Officer at User Testing. They discuss the intersection of user experience and customer experience, the importance of collaboration between customer success and product design, and the strengths of UX designers and user researchers.
In this UX Ignite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Leo Frishberg, Director of User Experience at athenahealth, shares his journey and insights in the field of user experience. He discusses the importance of user experience in healthcare and how it impacts patient, provider, and doctor experiences.
How to Turn Top Decision Makers Into User Research Champions
You’re a believer in the power of user research to transform product experiences. But despite your passion and persistence, you face an uphill battle getting stakeholders to fully appreciate its value. It’s equally challenging as it is...
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Roberta Dombrowski, a Research Partner, Maze & Leadership Coach, discusses various topics related to the UX profession. She highlights the strengths of UX professionals, such as their empathy and creativity. She also addresses areas for improvement in the UX community, including the need for researchers to develop business and strategy skills.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, interviews Becky Staker, Vice President of Customer Experience at Actian. They discuss the intersection of user experience (UX) and customer experience (CX) and how they work together to create a holistic customer journey. They explore the roles and responsibilities of UX and CX professionals and the importance of cross-functional collaboration.