In this UX Ignite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Leo Frishberg, Director of User Experience at athenahealth, shares his journey and insights in the field of user experience. He discusses the importance of user experience in healthcare and how it impacts patient, provider, and doctor experiences.
How to Turn Top Decision Makers Into User Research Champions
You’re a believer in the power of user research to transform product experiences. But despite your passion and persistence, you face an uphill battle getting stakeholders to fully appreciate its value. It’s equally challenging as it is...
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Roberta Dombrowski, a Research Partner, Maze & Leadership Coach, discusses various topics related to the UX profession. She highlights the strengths of UX professionals, such as their empathy and creativity. She also addresses areas for improvement in the UX community, including the need for researchers to develop business and strategy skills.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, interviews Becky Staker, Vice President of Customer Experience at Actian. They discuss the intersection of user experience (UX) and customer experience (CX) and how they work together to create a holistic customer journey. They explore the roles and responsibilities of UX and CX professionals and the importance of cross-functional collaboration.
Competitive UX Benchmark for Health Insurance Providers (Blue Shields of California, Kaiser Permanente, and Cigna)
Research Team: Jamie Yoo, Maria Mona, Shreya Avirneni, and Sandra Mateus. Health Insurance providers in the US spend billions of dollars on digital transformation. Yet, at best, the website experience of Health Insurance providers is “Poor” to...
AI for UX, a Fireside Chat With Dr. Jakob Nielsen & Kate Moran
This “AI for UX” #UXIgnite Podcast fireside chat between Kuldeep Kelkar (UXReactor.com), Jakob Nielsen (Founder of UX Tigers), and Kate Moran (NN/g), discusses the implications, applications, and future of AI in the field of user experience (UX)....
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner at UXReactor, Mayuresh Ektare, SVP Product Management at Brinqa, discusses the importance of user experience and user research in product development.
2024 UX Events & Conferences: A Comprehensive Guide for Designers & Researchers
Staying ahead of the curve has never been more crucial as the design landscape evolves at breakneck speed. The 2024 calendar overflows with many exciting UX events, each promising to unveil groundbreaking trends, unveil insightful research, and...
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, K.C. Teis, Executive Director of Experience Design at Athena Health, shares his journey into UX and his insights on user experience and design.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Alfonso De La Nuez, co-founder and former CEO of UserZoom, discusses his journey in the user experience (UX) industry and the importance of user research and design.