AI for UX: User Research Prompt Best Practices and Framework
Research conducted by Kuldeep Kelkar and Jamie Yoo In the #uxignite podcast, Jakob Nielsen encouraged the UX community to embrace Artificial Intelligence and Machine Learning (AI/ML) to boost productivity. His pivotal advice was simple: “Start small, but...
5 UX Design Tips for User-Centric Cybersecurity Products
Through empathy and understanding, it’s absolutely possible to bring consumer-grade delight to your users. How? We’ve put together a list of 5 research-backed UX design tips to help you create a top-tier user experience.
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Kristin Sjo-Gaber, the leader of the Design Research and Strategy team at athenahealth, discusses the democratization of research and its impact on organizations.
User-Centric Design: The Power and Competitive Edge for Cybersecurity Digital Products
Technology, with its rapid advancements and widespread sources, can be quickly caught up to and replicated. But creating a truly exceptional user experience is different. User-centric product design takes time, expertise, and dedication. And the companies that...
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Matt Zelen, Chief Customer Officer at User Testing. They discuss the intersection of user experience and customer experience, the importance of collaboration between customer success and product design, and the strengths of UX designers and user researchers.
Owning the Intersection of Cybersecurity and User-Centric Design
With an evolving cyber threat landscape, it’s no wonder product leaders like you are overwhelmed. Trying to develop a top-performing, threat-thwarting, industry-leading cybersecurity product right now is…a lot. There is a constant stream of new regulations, required...
In this UX Ignite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Leo Frishberg, Director of User Experience at athenahealth, shares his journey and insights in the field of user experience. He discusses the importance of user experience in healthcare and how it impacts patient, provider, and doctor experiences.
How to Turn Top Decision Makers Into User Research Champions
You’re a believer in the power of user research to transform product experiences. But despite your passion and persistence, you face an uphill battle getting stakeholders to fully appreciate its value. It’s equally challenging as it is...
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Roberta Dombrowski, a Research Partner, Maze & Leadership Coach, discusses various topics related to the UX profession. She highlights the strengths of UX professionals, such as their empathy and creativity. She also addresses areas for improvement in the UX community, including the need for researchers to develop business and strategy skills.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, interviews Becky Staker, Vice President of Customer Experience at Actian. They discuss the intersection of user experience (UX) and customer experience (CX) and how they work together to create a holistic customer journey. They explore the roles and responsibilities of UX and CX professionals and the importance of cross-functional collaboration.