Customer Churn In A Downturn Will Be Inevitable For Some… But Not For You
Planning to out-accelerate your competition and decrease customer churn? Here’s how to develop your competitive edge and come out of the recession as a winner.
Recession Proof Your B2B Products
Even in tough economies, there are unique opportunities for serious leaders.
Product Innovation: How To Spot And Overcome What Isn’t Working With Your Product
Here’s the good news: You have a great product with all the bells and whistles. In fact, your feature set is almost identical to–and in some ways, better than– your biggest competitor who just raised another big...
How To Avoid Design Failure – Even For Complex, Messy, Enterprise Products
If you have been ignoring your product design problems, it will ultimately lead to designs that drive low or even negative value for the user; in other words, design failure.
Should We Redesign Our Product? Here’s How To Figure Out If You Need UI vs UX
Should we update our product look and feel? Does it need to be more modern and sexy? More “WOW”? And if so, can we do it in two months or less?
The *Real* Secret of Tesla’s Success: Creating an All-New Experience for Car Buyers
If ever an experience warranted a redesign, it would be buying a car. In the traditional scenario, tense, drawn-out negotiations with salespeople working on commission and against quotas leave consumers cold.
Modern Experience Design: How Disney Pioneered the Practice
Note: This is an excerpt from the new book User Experience Design: A Practical Playbook to Fuel Business Growth, available now. There’s a reason Walt Disney is often heralded as the world’s first experience designer. According to...
What I Get Asked Most About My UX Apprenticeship Experience
Whenever I mention that my career at UXReactor as an Associate UX Consultant started with a UX Apprenticeship, people are intrigued by what the Apprenticeship entailed and what my experience was like.
A Remote Perspective: Design Team Collaboration
At UXReactor, we’ve been working as distributed teams for years and have some best practices to help your teams maximize their effectiveness, whether you’re new to collaborating remotely or want to see greater success with your existing...
7 Tips For Better Micro-Interactions
Attention to detail is what differentiates an exceptional eXperience from an ordinary one, so polish your interface from top to bottom by spicing it up with well-placed micro-interactions and animations. It will breathe life into your project.