Guest Andy MacMillan, CEO UserTesting and host Kuldeep Kelkar, Senior Partner, UXReactor talkabout the value of user research and the role of AI in the field. Andy shares his journey to becoming a CEO and emphasizes the importance of incorporating user feedback throughout the product development process.
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Kristin Sjo-Gaber, the leader of the Design Research and Strategy team at athenahealth, discusses the democratization of research and its impact on organizations.
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Matt Zelen, Chief Customer Officer at User Testing. They discuss the intersection of user experience and customer experience, the importance of collaboration between customer success and product design, and the strengths of UX designers and user researchers.
In this UX Ignite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Leo Frishberg, Director of User Experience at athenahealth, shares his journey and insights in the field of user experience. He discusses the importance of user experience in healthcare and how it impacts patient, provider, and doctor experiences.
In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Roberta Dombrowski, a Research Partner, Maze & Leadership Coach, discusses various topics related to the UX profession. She highlights the strengths of UX professionals, such as their empathy and creativity. She also addresses areas for improvement in the UX community, including the need for researchers to develop business and strategy skills.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, interviews Becky Staker, Vice President of Customer Experience at Actian. They discuss the intersection of user experience (UX) and customer experience (CX) and how they work together to create a holistic customer journey. They explore the roles and responsibilities of UX and CX professionals and the importance of cross-functional collaboration.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner at UXReactor, Mayuresh Ektare, SVP Product Management at Brinqa, discusses the importance of user experience and user research in product development.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, K.C. Teis, Executive Director of Experience Design at Athena Health, shares his journey into UX and his insights on user experience and design.
In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Alfonso De La Nuez, co-founder and former CEO of UserZoom, discusses his journey in the user experience (UX) industry and the importance of user research and design.