Satyam Kantamneni
Customer Churn In A Downturn Will Be Inevitable For Some… But Not For You
Planning to out-accelerate your competition and decrease customer churn? Here’s how to develop your competitive edge and come out of the recession as a winner.
Satyam Kantamneni
Recession Proof Your B2B Products
Even in tough economies, there are unique opportunities for serious leaders.
Sarah Khalid
How To Avoid Design Failure – Even For Complex, Messy, Enterprise Products
If you have been ignoring your product design problems, it will ultimately lead to designs that drive low or even negative value for the user; in other words, design failure.
Satyam Kantamneni
The *Real* Secret of Tesla’s Success: Creating an All-New Experience for Car Buyers
If ever an experience warranted a redesign, it would be buying a car. In the traditional scenario, tense, drawn-out negotiations with salespeople working on commission and against quotas leave consumers cold.
Satyam Kantamneni
Modern Experience Design: How Disney Pioneered the Practice
Note: This is an excerpt from the new book User Experience Design: A Practical Playbook to Fuel Business Growth, available now. There’s a reason Walt Disney is often heralded as the world’s first experience designer. According to...
Elinor Chang
Unexpected Parallels Between Fashion Design and User eXperience Design
At the end of the day, the intent of any product is to help the user with their task or goal, so it is critical to invest the time to develop empathy for the user. Empathizing with...
Satyam Kantamneni
Design Is [Business] – The Merging Reality of Design and Business
In this talk, Satyam shares many of his personally hard-won insights about the relationship of business and design. He will introduce key concepts such as “design premium”, “business risk”, and “impact ratios” that push the conversation further...
