User Research

Getting to know the most important people

Real understanding means new opportunities

Everyone is striving to create products that people love. But who uses the products and for what reasons? People assume the know the answers, but in reality, the actual data often holds unexpected insights. And these surprises can identify valuable, new opportunities and lessen risks of missing problems later when they are more costly.

Actionable data delivered

Our eXperienced researchers will dig deep into your users and their behaviors with your product. Using proven techniques combined with our years of eXperience, we deliver the data that will allow you to build or adapt your product to create optimal outcomes.

Designed for

Every member of your team, from development to marketing, can benefit from a deeper understanding of the user.

Product Managers

Business Owners


“UXReactor will better enable any ecommerce team to deliver improved business outcomes for their products. UXReactor has established the most effective working model to help where it is needed the most.”


Vice President, GM eCommerce - CDW

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What we bring

Contextual Inquiry / Field Studies

Interviews / Surveys

Card Sorting

eXperience Audits

Start driving outcomes

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  • eXperience Roadmap™ Workshop
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