Strategy
eXperience Design
Drive measurable outcomes through a design partnership with us
We provide end-to-end UX design solutions to take products from strategy to delivery. Bring us any problem you are solving and our world class design team will use our Pragmatic Design system to design eXperiences that will make measurable impact on metrics related to adoption, retention, satisfaction, and product engagement. We create scalable designs for our clients that are ready to go to market.
What you can expect
High quality artifacts are a given; when you partner with us, you’ll find we go above and beyond to ensure your eXperience with us is as stellar as the ones we create for your users. Our process models a 3-in-a-box framework, where our UX team works closely with product managers and engineering to ensure the product eXperiences exceeds user expectations while accomplishing the organization’s business goals.
An assigned design unit
Each partnership is made up of a design unit containing the 5 core UX skills:
Research
Interaction Design
Visual Design
Prototyping
The design unit is headed by a lead, who is responsible for managing people, process, and environment. A dedicated lead ensures that all design activities are achieving your business outcomes while addressing the user’s end-to-end eXperience. Our focus on people, process, and environment goes beyond your product and supports the development of internal processes to promote design momentum.
A comprehensive toolkit
Strategy
We work with teams to ensure that all design activities are driving business outcomes. We do this by supporting roadmap planning with product managers and helping organizations structure design teams for efficacy.
Research
User insights and business goals are the basis of our design philosophy. We understand the ecosystems our clients operate in and connect with users to inform design decisions.
Interaction Design
Through our partnerships we’ve developed eXperience patterns, which are best practice solutions for common design problems. By recognizing which eXperience patterns map to our clients’ design problems, we create solutions that deliver delightful eXperiences to users.
Visual Design
We leverage our clients' brand guidelines to enhance the look and feel of their applications. We help our clients build design systems to scale the visual language across their suite of products.
Prototyping
From working within our 3-in-a-box model, our design deliverables are compatible with our clients’ development frameworks, including design specifications, extensive interaction notes, and interactive prototypes. We go further to help with design QA to ensure the eXperiences reach users as intended.
An assigned design unit
A comprehensive toolkit
Each partnership is made up of a design unit containing the 5 core UX skills:
The design unit is headed by a lead, who is responsible for managing people, process, and environment. A dedicated lead ensures that all design activities are achieving your business outcomes while addressing the user’s end-to-end eXperience. Our focus on people, process, and environment goes beyond your product and supports the development of internal processes to promote design momentum.
Duration
When we engage with our partners, we help them navigate the complexity of creating revolutionary eXperiences. We leverage our deep industry knowledge to provide value to our clients on multiple design sprints and projects. This ability is rare in design consulting, and our partnerships are generally long-term, for a minimum of 6 months.
Partners we've worked with
“We are very pleased with our engagement with UXReactor. They provided an objective assessment of our product experience with actionable insights and a prioritized plan which we used to enhance our product. It was noteworthy how fast they were able to ramp up and turnaround a full assessment while handling a complex domain like ours. We would highly recommend this team.”
Lynda Moyer
Director, New Product Development - Catalia Health
“UXR has been an instrumental partner and is helping RedSeal develop its next-generation user experience. They are active learners who provide multiple solutions without being tied to them. They seamlessly work cross-functionality and with our processes.”
Kurt Van Etten
Chief Product Officer - RedSeal
“I was extremely impressed with the level of preparation and thought of the UXReactor team, especially during our sit-down meetings. I was blown away by the research that they wanted and the questions they had so that they could ultimately deliver the product and user eXperience we needed to achieve in the long run.”
Lindsay Prusik
Product Manager - Earlens
“UXReactor will better enable any ecommerce team to deliver improved business outcomes for their products. UXReactor has established the most effective working model to help where it is needed the most.”
John Seebeck
Vice President & GM, eCommerce - CDW
"We put in a stringent schedule and set of milestones – all detailed and thoroughly managed. We are extremely pleased with the results of the work done by UXReactor. They are extremely talented and creative – and can turn around things rapidly."
R K Anand
CEO - OttoQ Inc
“I’ve worked with a lot of designers in my career and I can say without thinking twice that you guys are the best designers I’ve worked with.”
